By September 30th, 2023, all pharmacies using Medisecure as their prescription delivery service will need to transition to eRX. For more information, please refer here.

Announcements

Common topics: paperless electronic prescriptions, closing the claim, backup failure

Transitioning from Medisecure to eRX
Known Order Issues (Last Updated 20/11/23)
Upgrade Windows Operating System and Components to continue using Z Software
StrongRoom 60-Day Dispensing Calculator
60-Day Dispensing Reporting
PBS Reduced General Co-Payment Changes for 2023
Electronic Services Outage (Last Updated: 09/12/22)
PharmX Invoice Issues (Last Updated 05/12/22)
Windows 10 Update KB5015807 - Label & Receipt Printer Issues (Last Updated: 14/07/22)
PharmX Connectivity Issues (Last Updated 05/07/22 @ 4pm)
Changes to Gmail's Email Settings (Less Secure Apps)
PBS Online - Scripts stuck on '?' Status (Last Updated: 17/04/23)
Upgrade Windows on your Server Computer for Active Script List