From May 30th 2022, Google will no longer support the use of third-party apps or programs which ask you to sign in to your Google Account using only your username and password.
If you are using a Gmail account, you will not be able to send emails from the Z Programs without further intervention.
If you are using a Gmail account, you will not be able to send emails from the Z Programs without further intervention.
For more information, please refer to Google's Help Article on the changes.
What does this mean if I'm using Gmail to send emails from Z?
If you are using Gmail to send emails from the Z Programs (e.g. sending account/debtor statements, electronic tokens or receipts etc), you most likely have a Google setting (Allow Less Secure Apps) enabled.
From May 30th 2022, Google will be disabling this setting and you will not be able to send emails from the Z Programs without further intervention.
What do I need to do?
This will only affect you if you are using Gmail to send emails. If you're unsure on what email provider you use, you may need to contact your IT or the person who set up your email to double check and assist you with the changes.
You can implement these changes now to ensure that you can continue to send emails after May 30th 2022.
We recommend using Google's option to sign in using an App Password. For more information, please refer here.
In order to use the this feature, you must first also enable 2 Step Verification.
- Click your Google profile icon
- Click Manage your Google account
- Click Security from the left navigation bar
- Under "Signing in to Google", click App passwords
Can't see App passwords under the Signing in to Google? You will need to first enable 2-Step Verfication. - Select the Application and/or Device from the drop down options. Select "Other..." to type the name of the application
- The App Password is the 16-character code in the yellow bar on your device
- Click Done
- Go to the Email Settings in Z Office (Z Office > Settings > Store Settings > Communication > Email Settings) and replace your password with the 16-character password. This app password grants complete access to your Google
Account. You won't need to remember it, so don't write it down or share it
with anyone.
If you need further help, we highly recommend contacting your IT or whoever set up your email address to assist you.
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