To ensure the ongoing safety and security of sensitive health information, Services Australia are continuing to decommission older versions of security protocols, also known as Cipher Suites, used by digital health services such as MyHR, Healthcare Identifiers Service, PBS Online and PRODA.

As a result, it may be necessary for you to upgrade your Windows operating system to continue using Z Software without any disruptions.

Minimum Windows OS Versions

Depending on your current Windows version, we have listed below our minimum Windows on what you should upgrade to:

Please also refer to our hardware specifications for further information.

FAQs

Why do I need to upgrade my computer(s)' Windows versions?

Outdated operating systems are also more vulnerable to security risks, as they may lack the latest security updates and patches. This can leave your system open to cyber attacks and malware infections, which can compromise your data and put your privacy at risk.

If you are accessing digital health services on a computer that is Windows 10 or earlier, your continued ability to access these services may be impacted. 

How do I know what version of Windows I'm running on my computer?

Please refer here on how to check your Windows version.

Do I need to update all my computers?

Yes, all your workstations that are using Z Software will need to be updated but the Z Server should be the priority.

I don't have an IT or hardware technician - can you recommend someone?

Please refer to our recommended hardware contacts (Pages 4-6) if you don't have an IT or hardware technician to help you.