Requirements

To ensure that your store is ready for paperless electronic prescriptions, you will need the following:

• Be connected to eRX or Medisecure
• Be connected to My Health Record (HI Services)
• Have a 2D Barcode Scanner

Please find our paperless electronic prescriptions checklist as a quick guide.

eRX or Medisecure

eRX & Medisecure are the two Prescription Exchange Services (PES) or Prescription Delivery Services (PDS) available in Australia. In order to retrieve electronic prescriptions, you will need to be connected to a PES/PDS.

If you aren’t connected to a PES, please contact eRX or Medisecure to register.

My Health Record (MyHR)

Electronic prescriptions require information like HPI-O, HPII and IHIs that are normally accessible if you are connected to MyHR. You will need a NASH PKI certificate to connect to MyHR with Z Dispense.

How do I know if I am connected to MyHR?

If you are connected to MyHR, you should see a "MyHR: OK" status on the top right of Z Dispense:

You should also see a MyHR icon next to a patient's name if you are connected to MyHR. It will look something like OR .

What do I need to do to get connected?

You will need a NASH PKI certificate to connect to MyHR with Z Dispense. To obtain your NASH Cerfiticate, you will need to be registered to PRODA.

❌ I'm not registered for PRODA

If you haven't yet registered for a PRODA account, you can register an account here.

✔️ I'm registered for PRODA

If you have registered for a PRODA account, the next steps are to ensure that you apply for a HPI-O by registering a seed or network organization in the HI Service. Then you should be able to register to access My Health Record to request your NASH Certificate.

We also have visual guides on the next steps: Step 2 (Register Seed Organization) and Step 3 (Request Your NASH).

I have my NASH Certificate

Once you have obtained your NASH Certificate, please contact Z Support to install the certificate on your workstations.

2D Barcode Scanner

It is recommended to use a 2D barcode scanner to scan electronic prescriptions as they support scanning QR codes that are commonly used for electronic prescriptions. Please also check our minimum hardware requirements page for more information.

Please check if your existing barcode scanners are 1D or 2D. You can do this by Googling the Brand and Model of your barcode scanner or double checking with your hardware support.

If you require a 2D scanner, these are the 2 models that we recommend:

• Motorola DS9208
• NewLand FR4080