The default electronic address is the SMS or email of the patient that the prescriber has set on the Paperless Electronic Prescription (eScript) and where the repeat tokens will be sent.
'Override eScript Electronic Address' setting allows the default electronic address for eScript repeat tokens to be overridden by the SMS or email stored in the patient’s profile in Z Dispense. You will be able to do this at a Workstation, Facility, Patient and Drug Level.
The setting contains the following available options:
- Default (eScript Details): Doesn't override default address. Uses default eScript Token Information. (ie. what the doctor or the previous pharmacy has set)
- SMS: Uses Patient Profile Mobile Number if available, otherwise use Mobile Number from eScript
- Email: Uses Patient Profile Email Address if available, otherwise use Email Address from eScript
- Print: Print the eScript Repeat Token. (Not available in the workstation level as this will automatically apply if you set it to 'Don't Send')
- Don’t Send via PDS: Disable sending eScript Repeat Token via the prescription delivery service (PDS) ie. stops the repeat from sending back to the patient electronically.
You can also hover your mouse over the settings field and a tooltip should appear with the details below to show you what each setting does.
How to access the setting
By default, this option (Override eScript Electronic Address) is automatically set to 'Default (eScript Details)' but you are able to change this on a patient, facility and workstation level.
Workstation Level
Go to Z Dispense > Workstation > e-Prescription > Repeat Token Method and select the method of choice:
Press to save any changes.
Patient Level
- Go to Z Dispense > Patients
- Search for the patient and click on Update or double click the patient you wish to update:
- Go to the Other tab in the Update Patients Details window.
- Go to Repeat Token Method and select the method of choice:
- Press
to save any changes.
Facility Level
- Go to Z Dispense > Other > Facilities
- Search for the facility you wish to update and select Update to update the facility:
- Go to the Other tab in the Facility Details window.
- Go to Repeat Token Method and select the method of choice:
- Press
to save any changes.
Drug Level
- Go to Z Dispense > Drugs and search for drug:
- Highlight the relevant drug and select Update:
- Go to the Other tab in the Update Drug Details window.
- Go to Repeat Token Method and select the method of choice:
- Press
to save any changes.
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