Patient Check displays the Scan Check status for the script currently being reviewed.

How this is used will depend on your pharmacy’s workflow. The dispenser may complete Scan Check before the pharmacist review, allowing the pharmacist to confirm its status in Patient Check. Alternatively, the pharmacist can perform Scan Check directly from Patient Check when required.

You’ll learn how to:

• View the Scan Check status
• Open Enhanced Scan Check from Patient Check
• See the updated status after Scan Check is completed

View the Scan Check status

The Scan Check section indicates whether Scan Check has been completed for the selected script.

The status displays as:

• Scan Check complete
• Scan Check not complete

If Scan Check was completed earlier in the dispensing workflow, its completed status is displayed when the script is opened in Patient Check.

Perform Scan Check from Patient Check

If Scan Check needs to be performed as part of your workflow, you can open Enhanced Scan Check in either of the following ways.

Scan the product barcode

From Patient Check, scan the product barcode on the medicine pack.

Enhanced Scan Check opens automatically and responds to the scanned product.

Use the keyboard shortcut

Alternatively:

1. Press B while in Patient Check.
2. Enhanced Scan Check opens.
3. Scan the product barcode.

View the updated status

Complete the Scan Check in Enhanced Scan Check, then close the Enhanced Scan Check window.

When you return to Patient Check, the Scan Check status updates to reflect the result.

Multiple packs and broken packs 

Depending on your pharmacy’s Scan Check settings and the selected script, Patient Check may also display:

• Multiple Packs — shows how many packs have been scanned against the total required, such as 0 of 2.
• Broken Pack — identifies that the script includes a broken pack.

These details allow the Scan Check requirements and progress recorded during the dispensing workflow to be reviewed from Patient Check.