The Patient Check Selection window is not only used to find and open scripts. It can also be used to review Patient Check completion across a day’s dispensing and identify patients with scripts that remain pending.
This can be useful at the end of the day, or at the start of the next day, to check whether any reviews are still outstanding.
You’ll learn how to:
- View Patient Check completion for a dispensing date
- Identify patients with pending reviews
- Open an outstanding script in Patient Check
Open Patient Check Selection
From the Dispense menu, select Patient Check.
The Patient Check Selection window opens and displays scripts for the current dispensing date.
If you are already reviewing a script in Patient Check, select 'Go To Patient Check Selection' to return to this window.
Review completion for a dispensing date
Use the date field at the top of the window to select the dispensing date you want to review.
The list updates to display:
- Patients with scripts dispensed on the selected date
- The number of scripts for each patient
- The Patient Check completion status
- The pharmacist who completed a review, where applicable
The displayed statuses provide an overview of completion for the selected date:
- Completed indicates that the patient’s scripts for the selected date have been completed in Patient Check.
- Pending indicates that one or more scripts for the patient have not been completed.
A patient may display a pharmacist under Completed By while their overall status remains Pending. This means that some reviews have been completed, but at least one script remains outstanding.
Review outstanding scripts
If a patient has a Pending status:
- Select the arrow beside the patient to expand their scripts.
- Review the status of each script to identify which ones remain Pending.
- Select a pending script to open it in Patient Check.
The expanded view allows you to see which scripts have already been completed and which still require a Patient Check review.
Review the current dispensing date at the end of the day to identify outstanding Patient Checks. At the start of the next day, select the previous dispensing date to confirm whether any reviews remain pending.
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