We've upgraded the way EFTPOS communicates with PC-EFTPOS/Linkly and Z Pay, moving to a more modern and reliable connection method. This change was required to keep the integration supported and working reliably going forward.

As part of this change, EFTPOS settlement behavior with PC-EFTPOS/Linkly has been updated. Previously, selecting 'Yes' on the EFTPOS Settlement prompt would open the Linkly Settlement window to process the settlement. Going forward, the settlement process will appear directly on our screen instead.

If your bank has the Transaction List prompt, it will also appear in this window where you can click Yes or No to print:

Once the EFTPOS settlement has been completed, a prompt should appear at the bottom of the window if you would like to print the settlement receipt:

The settlement receipt will print to the receipt printer moving forward as well.

If you still need to access the settlement information or reprint this the settlement receipt, you can still access everything through the Linkly Control Panel on your workstation in the system tray: . 

For further help with Linkly Control Panel, please contact your Bank or Linkly.

FAQs

Why did you make this change? 

This change was required to keep the integration supported and working reliably moving forward. 

How can I access the Linkly Control Panel?

If you need to access the Linkly Control Panel, you can still do by double clicking on the icon in your system tray.

This will open up the Linkly Client. From here you can click on Ctrl Panel:

Then click on the Settlement tab:

From here, you can do any Pre-Settlements, Shift Totals etc or reprint any of your previous settlement receipts.

I don't normally settle and used to 'Shift Totals' or "Pre-Settle' instead - how can I do this now?

You may previously have clicked "Yes" to process the settlement to open the Linkly Control Panel with the Settlement options to get to Pre-Settlement/Shift Totals etc. 

If this is the case, you can click No to our settlement prompt and go directly through the Linkly control panel as mentioned above.

Useful Contacts

If you're experiencing EFTPOS transaction or settlement errors, please contact your bank or Linkly directly, as they'll be best placed to assist with any EFTPOS related issues.

Bank Helpdesk Support

Linkly Support