Z Office has a Communication Tool where which you can use to bulk print, email and SMS customers notifications and services (e.g. Flu Vaccines, Christmas Sales etc).

To send out bulk communications:

1. Go to Z Office > Customers > Communications OR Z Dispense > SMS > Bulk SMS
   
2. The Customer Communication window should appear:
   
   A. Customers: The Customers panel allows you to select customers to add to the communication tool. To add a customer, press to open the Search Customer to Select window:
   
   B. Document Template: In this panel here, you can create the Document you wish to send out to customers. You can use the:
   

   ● function to bring up previously saved templates

   ● function to save the template for future use

   ● function to update a template that has just been loaded

   
   In addition, there is the Customer Tag that you can use to provide personalized emails/letters.
   e.g. selecting the First Name tag from the drop down, will insert '[CUST:firstName]' in the template. However this information will be drawn from Z Office and use the customer's first name in Z Office etc.
   
   C. Send/Print: Once you have added customers, you can choose to Send as as Email, Print as Letter or send as an SMS:
   
3. Press .