If there are active suppliers in your system, you may wish to follow our guide on Deactivating Suppliers to prevent them from appearing on the system.
If you are coming from an existing software or have created duplicate suppliers, you will need to clean them up to prevent any clashes.
Checking Existing Suppliers
To check for existing suppliers in the system:
- Go to Z Office > Other > Suppliers > Manage Suppliers:
- In the new menu, ensure that the 'Inactive Suppliers' search is ticked:
- Select Search and a list of available suppliers should appear:
- If you wish to activate a supplier, highlight the supplier and click Activate on the left-hand panel:
Merging Suppliers
You can only merge Custom Suppliers together or into a System Supplier (blue cogwheel). You cannot merge two System Suppliers together.
To merge multiple suppliers together:
- Go to Z Office > Other > Suppliers > Manage Suppliers:
- In the new menu, ensure that the 'Inactive Suppliers' search is ticked:
- Select Search and a list of available suppliers should appear:
- Find and highlight (hold CTRL + left-click) the suppliers you wish to merge and press Merge Suppliers on the left-hand panel:
- A prompt will appear to confirm your selection:
Prompt to merge custom suppliers into a system supplier Prompt to merge custom suppliers only - You will receive the option of which supplier details to retain:
The details for the system supplier will be retained if present. Account information will still be carried over. - Press Select
- Before merging it will look for any duplicate PDEs, if duplicate PDEs are found a prompt will appear:
- Press OK
- The Bulk Merge Stock window will appear:
Please follow our guide here on how to merge stock - Bulk Merge - Once there are no duplicates remaining, the suppliers will then merge together
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