To check the progress of your HICAPS Claims:
- Select the HICAPS button in Main Menu Ribbon:
- The HICAPS Claims window should appear:
By default, the HICAPS Claims window will display all claims within the last month. You can also filter the status of the HICAPS claims using the checkboxes or the keyboard shortcuts (CTRL + SHIFT + BOLDED LETTER e.g. CTRL + SHIFT + P = Pending)
You can also see the HICAPS messages/responses for each claim as well:
If there are any updates for particular HICAPS claims, the HICAPS icon will also flash with a notification indicator.
If you click into the HICAPS icon, it will bring the unread HICAPS claims:
We also have a report for you to check your Lantern Pay claims. To access the report, go to Z Dispense > Reports > HICAPS Claims by Patient.