In the PBS Claiming window, you may notice that certain numbers under the Expected Rebate (Exp Reb) and Expected Dispense Price (Disp $) columns are coloured black, red or green. These colours appear when variances exist between the Expected and Actual Dispense Prices/Rebates of a dispensed script.

Expected vs. Actual Dispense Price/Rebate

Expected amounts are estimates made by Z Dispense based off the cost price of the script item in your Z system:

• Expected Dispense Price (Disp $): The expected price the item was dispensed for
• Expected Rebate (Exp Reb): The expected amount that the pharmacy may receive from PBS

Actual amounts are the actual price/rebate of the script which is determined by Medicare/PBS:

• Actual Dispense Price: The actual amount that the script was dispensed for
• Actual Rebate: The actual amount the pharmacy will receive from PBS 

You can check the Expected Dispense/Rebate and the Actual Dispense Price/ Rebate by going to Z Dispense > Claims:

The Claim window will appear. Highlight the script in the Claim window to see the Expected vs Actual amounts:

Colour Explanation

The coloured Expected Dispense Price (Disp $) and the Expected Rebate (Exp Reb) indicate: